Help Center

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Sportsbook Help Center

USA and Canada only
1-877-482-6948 Customer Service email:


Frequent Questions

Are my transactions secured?

For transaction security we use SSL encryption

Nice try! All customers of must be at least 18 years old.

We are open for wagering 10 EST until the last game goes off the board, 24 hours a day, seven days a week.

How do I get started?

To register click here and fill out our free registration form. From there, you can log in and fund your account or play free casino games.

What is the minimum deposit?

The minimum deposit is $50.

Do you have anyone located in the U.S. who can take my money and pay me my winnings?

All transactions take place outside of the United States . Funds can be sent to you in a variety of ways. Visit the banking center for more information. Your funds can arrive right at your doorstep or in your bank account.

Do you offer comps or bonuses?

Yes, we offer a wide variety of incentives to new and existing customers. For a list of current promotions visit our bonus page

How can I make a deposit?

Currently we accept Western Union, certified check, and bank wire. For complete depositing details visit our banking center

What is the procedure if I want to close my account?

If for any reason you wish to close your account, it is easy to do. Simply go to the cashier inside the casino or sportsbook and request a refund. We will refund your balance, less applicable withdrawal costs, immediately. And should you wish to play with us again, reinstating your account is also very easy.

What about taxes?

We cannot give you any tax advice. We have players from many countries around the world. We recommend you seek the advice of a qualified advisor in your country of residence.

Do I get any money for sending you new customers?

Yes, we will credit your account with a match-play bonus for all new customers referred to us. You may call to discuss personalized referral bonuses on an individual basis.

Which Internet browser should I use?

When playing at you will need a Java enabled browser for the Java Casino and Bonus Casino. Plus, a Java Script enabled browser for the Racebook.

If Your Using:



Mozilla Firefox 4.0.1



Internet Explorer 9.0 or Higher



Google Chrome






*Some users report that AOL do not work properly with our Java Casino software. If you experience difficulties with the casino using AOL, use any of our preferred Internet browsers. AOL customers can use another browser by signing on to AOL and minimizing the AOL screen. Then launch your browser of choice.