Help – Support

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Sportsbook Help Center

 
 
 
 
 
 
Frequent Questions
 
Presented below is a list of our most frequently asked questions. If you still have questions then please use e-mail or call us, We’ll be happy to assist you:
 
Are my transactions secured?
 
For transaction security we use SSL encryption
 
Joining,I am 17 years old and have a credit card. Can I wager?
 
Nice try! All customers of Americasbookie.com must be at least 18 years old.
 
What are your hours of operation?
 
We are open for wagering 10 EST until the game goes off the board, day 7 days a week.
 
How long have you been in business?
 
Since 2005.
 
How do I get started?
 
To register click here and fill out our free registration form. From there, you can log in and fund your account or play free casino games.
 
Can I get a reference?
 
Visit A1-sportsbooks .com, it is full of actual statements from players.
 
What is the minimum deposit?
 
The minimum deposit is $50.
 
Do you have anyone located in the U.S. who can take my money and pay me my winnings?
 
All transactions take place outside of the United States . Funds can be sent to you in a variety of ways. Visit the banking center for more information. Your funds can arrive right at your doorstep or in your bank account.
 
Do you offer comps or bonuses?
 
Yes, we offer a wide variety of incentives to new and existing customers. For a list of current promotions visit our bonus page
 
How can I make a deposit?
 
Currently we accept Wstern Union, certified check, and bank wire. For complete depositing details visit our banking center
 
What is the procedure if I want to close my account?
 
If for any reason you wish to close your account, it is easy to do. Simply go to the cashier inside the casino or sportsbook and request a refund. We will refund your balance, less applicable withdrawal costs, immediately. And should you wish to play with us again, reinstating your account is also very easy.
 
Are my winnings reported to any government agency?
 
Absolutely not.
 
What about taxes?
 
We cannot give you any tax advice. We have players from many countries around the world. We recommend you seek the advice of a qualified advisor in your country of residence.
 
Do I get any money for sending you new customers?
 
Yes, we will credit your account with a match-play bonus for all new customers referred to us. You may call Americasbookie.com to discuss personalized referral bonuses on an individual basis.
 
Which Internet browser should I use?
 
When playing at Americasbookie.com you will need a Java enabled browser for the Java Casino and Bonus Casino. Plus, a Java Script enabled browser for the Racebook.
 

 
*Some users report that AOL do not work properly with our Java Casino software. If you experience difficulties with the casino using AOL, use any of our prefered Internet browsers. AOL customers can use another browser by signing on to AOL and minimizing the AOL screen. Then launch your browser of choice.